Terms of service

1. OVERVIEW

This website is operated by BRIGHTON 22MISFIT GROUP INC under the store name BRIGHTON MISFIT. Throughout this website, the terms “we,” “us,” and “our” refer to BRIGHTON MISFIT.

By visiting brightonmisfit.com, using this website, or purchasing a product from us, you agree to these Terms of Service and all policies referenced on this website. If you do not agree with these terms, please do not use the website or place an order.

2. ELIGIBILITY

You must be at least the age of majority in your state of residence to use this website or place an order. You are responsible for providing accurate, current, and complete contact, billing, and shipping information.

3. PRODUCTS AND PRODUCT INFORMATION

BRIGHTON MISFIT sells home fitness equipment and workout accessories. We make reasonable efforts to display product descriptions, dimensions, materials, colors, images, prices, and availability accurately.

Colors and details may appear differently depending on your device or screen settings. Product packaging or minor design details may change without affecting the product’s primary function.

All products are subject to availability. We may limit product quantities or discontinue products at any time.

4. PRICES AND TAXES

All prices are displayed in U.S. dollars unless otherwise stated.

Applicable sales tax, if required by law, will be calculated and displayed during checkout. We reserve the right to correct pricing, product information, or typographical errors. If an error affects an order you have already placed, we will contact you before fulfillment or cancel the affected item and issue a refund.

5. ORDERS AND ACCEPTANCE

An order confirmation email acknowledges that we received your order. It does not guarantee acceptance or shipment.

We may cancel or limit an order because of product availability, payment authorization failure, suspected fraud, incorrect pricing, inaccurate customer information, or other reasonable business or legal concerns.

If we cancel an order after payment has been collected, the payment will be refunded to the original payment method.

6. PAYMENT

You agree to provide valid and authorized payment information. Payment methods available during checkout may include Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, and Google Pay.

Available payment methods may vary by device, location, or checkout configuration. Only the payment methods displayed at checkout are accepted.

7. ORDER CHANGES AND CANCELLATIONS

To request an order change or cancellation, contact info@brightonmisfit.com within 24 hours after placing the order.

We will make reasonable efforts to accommodate your request, but changes and cancellations are not guaranteed after processing or shipment has begun. Orders that have already shipped cannot be canceled and must follow our Refund Policy.

8. SHIPPING AND DELIVERY

We ship only to addresses within the contiguous 48 United States.

Standard shipping is free and costs $0. Orders are normally processed within 1–2 business days. Estimated carrier transit time is 3–6 business days, resulting in an estimated total delivery time of 4–8 business days.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, address problems, or events outside our reasonable control.

Please review our Shipping Policy for complete details.

9. RETURNS AND REFUNDS

Eligible products may be returned within 30 days after delivery. Customers are responsible for return shipping costs for change-of-mind returns.

For a confirmed damaged product, quality issue, or wrong item, BRIGHTON MISFIT will cover the authorized return shipping cost. These issues must be reported within 3 days after delivery.

We do not charge a restocking fee. Approved refunds are issued to the original payment method within 5 business days. We do not offer direct exchanges.

Please review our Refund Policy before returning a product.

10. PRODUCT USE AND SAFETY

You are responsible for reading and following all product instructions, assembly instructions, safety warnings, weight limits, and maintenance recommendations.

Inspect fitness equipment before each use. Do not use equipment that is damaged, worn, improperly assembled, or missing parts. Use products only for their intended purpose and within their stated limits.

Exercise involves physical risk. Consider consulting a qualified healthcare professional before beginning a new exercise program, especially if you have an injury, medical condition, or health concern.

11. PROHIBITED USES

You may not use this website or its content for unlawful, fraudulent, abusive, or harmful activities.

You may not interfere with website security, transmit malicious code, collect personal information without authorization, impersonate another person, or use the website in a way that violates applicable law or the rights of others.

12. INTELLECTUAL PROPERTY

The website’s design, text, graphics, photographs, logos, product presentation, and other content are owned by or licensed to BRIGHTON 22MISFIT GROUP INC and are protected by applicable intellectual property laws.

You may use the website only for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, sell, or commercially exploit website content without prior written permission.

13. THIRD-PARTY SERVICES

Our website may use third-party services for ecommerce hosting, payments, analytics, shipping, and other business functions. These providers may process information according to their own terms and privacy policies.

We are not responsible for the content, availability, or practices of independent third-party websites linked from our website.

14. DISCLAIMER

We make reasonable efforts to keep the website and product information accurate and available. However, the website may occasionally contain errors, interruptions, or outdated information.

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. Nothing in these terms excludes warranties or consumer rights that cannot legally be excluded.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, BRIGHTON 22MISFIT GROUP INC will not be liable for indirect, incidental, special, or consequential losses resulting from the use of this website, carrier delays, or misuse of a product.

Nothing in these terms limits liability that cannot legally be limited, including liability arising from fraud, intentional misconduct, or other non-waivable obligations.

16. GOVERNING LAW

These Terms of Service are governed by the laws of the Commonwealth of Kentucky and applicable United States federal law, without limiting any mandatory consumer rights that apply in your state of residence.

17. SEVERABILITY

If any provision of these Terms of Service is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

18. CONTACT INFORMATION

BRIGHTON MISFIT

BRIGHTON 22MISFIT GROUP INC

Website: https://brightonmisfit.com

Email: info@brightonmisfit.com

Phone: --

Address: 4907 Sycamore Ridge Ln, La Grange, KY 40031, United States

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time (UTC-5)

Closed: Saturdays, Sundays, and U.S. federal holidays